Find out where your property is losing money
Most reports show one number: the unit was empty 31 days. They don’t tell you that 27 of those days were operations, and only 4 were demand.
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Eight ways a portfolio leaks money quietly
None of these show up as a line item. They show up as NOI that keeps underperforming a portfolio that looks fine on paper.
The unit wasn't waiting for a tenant. It was waiting for operations.
The work order was closed. The problem wasn't.
One vendor holds 71% of spend, and nobody has benchmarked them.
Nothing looked like an emergency until everything became one.
The automation didn't crash. It stopped doing the thing you thought it did.
A property rarely becomes expensive overnight.
The utility bill arrived. Nobody investigated the variance.
Your problem isn't one bad work order. It's the accumulation.
Operational vacancy is not leasing vacancy
When a unit sits empty, your software logs one number and treats the whole span as a leasing problem. But most of that time usually passes before the unit is even showable — waiting on inspection, scope, procurement, a contractor, a final clean.
At $2,100/month, those 27 operational days are $1,890 you could have recovered. The other four were the market. Sample figures — put your own dates in the calculator.
Split your last turn→
I took over a 58-unit SRO in Skid Row where three of about seventeen vacant units were rentable. I brought that to fifteen.
The rest were boarded up — not mid-turn, sealed. Twelve units of contract rent behind plywood, while the vacancy report called it a leasing problem. I now manage a 114-unit permanent supportive housing property downtown, and I built this out of the problems that kept recurring in both.
Daniel Ebuehi · DRE #02224369→Same diagnosis. Different consequence.
Institutional & endowment portfolios
Turn-time and callback data rolled into the NOI conversation your asset managers are already having, with the arithmetic shown so analysts can check it.
SRO operators
Older buildings, tight margins, long turns. The audit separates the days lost to scope and procurement from the days lost to demand.
Affordable housing organisations
Compliance-driven operations. Findings framed around inspection readiness and documented response time, not NOI upside.
Do it yourself, or send me the export
Your own numbers, in ten seconds, in the browser. Nothing transmits.
Run it nowThe self-audit framework: what to export, what to measure, and the thresholds that separate a bad month from a bad process.
Get the kitVendor concentration benchmarking, spend variance rules, and the NOI impact worksheet. For portfolios past one property.
Get the audit kitSend your export. Get back a prioritised findings report in 48 hours, plus a 30-minute review call.
Start my audit48-hour turnaround · De-identified data accepted · No software subscription required
A property rarely becomes expensive overnight. The warning signs arrive one work order at a time.
Run the free diagnostic→